Seems that it is sorted out by now. Seems i am unable to install the PlayMemories Camera Apps software on my hackintosh it installs but afterwards it is nowhere to be found , i am running the latest build of sierra I am able to shoot tethered with the Remote Camera Control app. Just ran into this on my a on Sierra Very disappointed in Sony. Remote Camera Control is definitely compatible. But only updates released after Sierra are compatible.
Hi Brian, thanks a lot for sending another warning about Sony Cameras not being prepared to work with the current Mac update. When I download Videos to my Macbook from Youtube for example and transfer them to an external hard disc I can play these via usb on my Blu Ray Player but there are always problems with the sequence of the videos and there is always a second empty file with the same name for each video, etc.
I never had these problems with my old Windows computers. Both systems have their pros and cons and none of them is perfect.
Kind regards, Hans. Do you know if it is safe to update firmware on my a using my Mac running Sierra I appreciate your info here on this page. Last time I updated my firmware I bricked my camera because of incompatible OS. Me smart now. All Sony firmware updates released after OS Thank you Brian, for your quick response. I am reasonably good at following instructions but the Sony directions for updating are confusing. Trust me, I will follow your instructions to the max! Firmware released prior to Following the route to login, it results in an alert stating:.
Could not connect to the server. I updated an app just last week using camera W0Fi connection. It was clunky as hell but it worked. Thanks, Brian, for great info! Just printed out your 10 Tips for Firmware Upgrade. I watched a youtube video where a guy, using that app, was able to set aperture and ISO remotely. My app lacks these features.
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Search this site for details on how to update PlayMemories Camera Apps. So I do have the latest version of PlayMemories remote. Still lacks all but zoom and record buttons. Is it an Apple thing? It works fine on my iPhone. Does this mean that there is still no way to install the firmware update? All firmware updates released after Sierra are compatible. Those released before Sierra are not.
That firmware update was released before Mac OS My suggestion is to find a friend who was not as eager to update their Mac OS and in the future be certain that all your camera firmware is up to date BEFORE even considering a full Mac update. Was close to giving up though — had had it working for Yosemite but not since updating to SIerra.
It now seems you should NOT anymore have this set.
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Troubleshooting guide at Sony claims you should:. Same warning as above. Full Mac OS updates always cause incompatibility issues with Sony firmware and software updates. Sierra is Guess Sierra High is another issue. Still explicitly stated not to be supported: Brian — thank you for this great site. I just purchased a Sony A with version 1. Purchased November 16, I am running Sierra I just noticed a firmware update 2. Can I go ahead and update my camera to this version of 2.
So grateful for your help. Happy Thanksgiving! It may be compatible with Sierra by now — just not High Sierra. I have an old Mac not running Sierra. Would it be alright to try updating it on this Macintosh? It is operating great so maybe I should just leave it at version 1. What would you advise? Macs are fine. If the update was released before Sierra was released you may need that pre-Sierra computer. Sierra was released September 20, — the 2. Here is the page for the 2.
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Great news, Brian! Just finished updating my new A camera to 2. Worked perfectly! Reading to shoot 4K tomorrow as we celebrate our family Thanksgiving! Have a wonderful day and please know how grateful I am for your support and help. Blessings and my prayers! I use one too. Are you using the original cord that came with the camera? Not all generic cords have all the proper pins. Additional note to your viewers: I have a MacPro laptop, 15 inch retina display , running this version of Sierra — I just downloaded the latest Sony Version 2. Hopefully, the updated version for High Sierra for Sony cameras will be out soon.
This new version 2. Good luck! I am trying to update Sel on That lens firmware update was released before High Sierra. Every major Mac OS update is incompatible with previously released firmware updates. Is there any way I can get the Timelapse app on my 3. As for firmware, maybe you can find a friend who was not so eager to update their Mac OS. Use your WiFi in your camera and your Sony apps acct and directly download the app to your camera without using your Mac. Good article, but read it too late. I have High Sierra Can I update the firmware without a computer?
I am having an issue with my Macbook Pro running the latest software update where. I would be very grateful for your advice which is that the camera is not being recognised by the MacBook. I have checked the firmware on the Sony and it is v3. Please help. Thank you. Hi Brian, thank you so much for replying so quickly. I intend to run a series of talks using video conferencing software. Rather than use the inbuilt camera on the MacBook Pro June i wanted to hook the Mac up to an external camera so that I can both present and record the talks at the same time.
What I found when I tried to connect the camera to the Mac via the multi port adapter using the hdmi port the camera could not be found.
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I phoned Apple Support and they had a go but could not find the camera — they checked systems in about this Mac — basically there was no indication at all that the camera was connected to the Mac. We tried using a usb and an hdmi cable. Should I try to reinstall the Sony v3 firmware? Webcasting is more complicated than simply connecting your camera to a computer. Check out Teradek. I had a look at Teradeck and all I saw was a load of kit that I could not make head or tail of!
Do you have any thoughts as to why the presence of the camera could not be detected by the mac? Surely it should have shown up in Hardware Overview in System Information? OS You need to run OS Seeing you seem to know a lot about these cameras i wonder if you can help me.
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I just bought a used a7s with firmware 3. Nothing in image capture and no untitled folder in the finder. I am not trying to get the live shooting feature, just being able to import is what i am looking for.
I highly recommend purchasing a SD Card reader. Hi there! I download the firmware version 3. Any suggestions in the meantime? Is this case where I should try to find someone whose Mac is still running an earlier OS version? Hmm is anyone else encountering problems with the images on this blog loading?
Any feed-back would be greatly appreciated. Assuming you wish to run a firmware update you need to read this post and follow the steps listed.
Notify me of follow-up comments by email. Notify me of new posts by email. Mac OS. September 30, Brian Smith. Mick Ryan. October 14, October 22, October 23, Sony is always extremely slow to add support of new Mac OS. October 28, I sure would love to be able to update my firmware on my macOS machine… Reply. November 3, November 8, Information may be processed, stored or transferred to SONY, its affiliates or agents which are located in countries outside of your country of residence. Data protection and information privacy laws in certain countries may not offer the same level of protection as your country of residence and you may have fewer legal rights in relation to Information processed and stored in, or transferred to, such countries.
SONY will use reasonable efforts to take appropriate technical and organizational steps to prevent unauthorized access to or disclosure of Information, but does not warrant it will eliminate all risk of misuse of such Information. Such updates or modifications may delete or change the nature of features or other aspects of the SOFTWARE, including, but not limited to, functions you may rely upon. If any part of this EULA is held invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of this EULA, and the other parts will remain in full force and effect.
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The arbitration will take place before a single arbitrator. The filing fees to begin and carry out arbitration will be shared between you and SONY, but in no event shall your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point SONY will cover all additional administrative fees and expenses. This does not prohibit the arbitrator from giving the winning party their fees and expenses of the arbitration when appropriate pursuant to the Rules.
The Federal Arbitration Act, 9 U. Should such a situation arise, you will still be bound by the DISPUTE procedures you previously agreed to and existing before the change you rejected was made. These remedies are in addition to any other remedies SONY may have at law, in equity or under contract. In case of such termination, you must: If you do not agree to the amendment, you should promptly contact SONY for instructions.
You are solely responsible for maintaining the confidentiality of any accounts you have with SONY or third parties and any usernames and passwords associated with your use of the DEVICE. Sony Electronics Inc. All rights reserved. Any dispute arising out of this EULA shall be subject to the exclusive venue of the Tokyo District Court in Japan, and the parties hereby consent to the venue and jurisdiction of such courts.
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Agree and download. Note Use the fully-charged rechargeable battery pack supplied with the camera. Do not remove the battery during the update as the sudden loss of power may render the camera inoperable. Use the USB cable supplied with the camera. Remove the memory card from the camera before starting the process. Note Carry out the below process while the camera and computer are connected via USB. Download the System Software Updater from the support webpage for the camera.