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Get help with the App Store on your Mac
Steve Jobs says Apple is finally debt-free. How-To Top stories If you're experiencing certain download issues, this is an early bit of troubleshooting to do. But how do you do it?
Leave a comment. Posted in: How-To , Newsstand , Top stories Tagged: If you received an email that you suspect might be phishing, learn how to identify legitimate emails. If the app isn't listed under Purchased, press Command-R on your keyboard to refresh the page. If the app doesn't appear, the purchase wasn't completed, and you weren't charged for the app.
Mac: Cannot Connect to App Store, Fix
Return to the app's page in the App Store and click the Buy button again. The time it takes to download depends on the size of the app and your Internet connection speed. If you can't connect to the App Store, learn how to address connection issues. You must update your apps with the same Apple ID that you used to download them originally. Open Menu Close Menu Apple. Get help with the App Store on your Mac Use these steps if the App Store on your Mac stops responding, or you encounter a problem while trying to purchase or update apps.
The app downloads to and installs on your Mac. You won't be charged a second time. If you see "Update unavailable with this Apple ID.
You try to update a refunded or canceled purchase.